Data Collection and Processing
EBU collects personal data for account creation and ticket pre-registration.
🌐 www.eurovision.com
Explains collection of basic and technical data, mentions special category data only if voluntarily provided, and outlines security measures. However, lacks explicit safeguards for sensitive data like location or biometrics.
References GDPR and FADP, lists user rights (access, rectification, erasure, etc.), and provides contact details. Could be stronger on specific legal obligations and cross-border transfer safeguards.
Provides user rights and opt-out options, but includes broad legitimate interest grounds and data sharing with partners without detailed recourse. The policy is somewhat one-sided in favor of the controller.
Uses clear headings and plain language in many sections, but the text is lengthy and includes legal jargon. The cookie banner and privacy notice are accessible, but overall readability could be improved.
- The URL displayed as "Vienna 2026" suggests data processing may occur for contests that have not yet taken place, which is vague and potentially speculative.
- The privacy notice relies heavily on "Legitimate Interest" as a legal basis for many processing activities, which is broad and may not meet the specific expectations of all users.
- Under "Legitimate Interest," the policy allows for CRM analytics, user engagement analysis, and business intelligence reporting that can link behavioral data back to individual accounts, raising concerns about profiling without explicit consent.
- The policy states that data may be transferred between different IT systems and analytics platforms, introducing complexity and potential risk regarding where and how data is used.
- It mentions sharing Personal Data with the host broadcaster and official ticketing partner, but does not clearly specify how those entities will use the data, and it disclaims responsibility for their processing.
- The policy allows for the use of a shared authentication system across multiple Eurovision digital environments, which may create unanticipated linkages between different uses of your account.
- It notes that people under 18 are not intended to use the service, yet still invites them to contact if parental consent is not given, creating ambiguous responsibility.
- The effective date of the policy is listed as 31 March 2026, which is a future date and may indicate the policy is not current or has been released prematurely.
- Users are told they must check the page periodically for updates, rather than being proactively notified of material changes, which reduces transparency.
- The cookie banner offers only basic choices ("Allow all," "Reject all," or "Preferences"), and the preferences are limited to functional vs. analytics, with no opt-in required for marketing or profiling cookies, which is not fully compliant with GDPR consent standards.
EBU collects personal data for account creation and ticket pre-registration.
Processing based on contract, legitimate interest, or consent for specific purposes.
Data shared with ticketing partner, host broadcaster, and IT providers.
Data retained as long as necessary for purposes or legal obligations.
Users can access, rectify, erase, or restrict data processing anytime.
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