Grammarly's Terms and Conditions Reviewed

The arbitration agreement requires binding individual arbitration for disputes, waiving the right to a jury trial or class action lawsuit, with a limited 30-day opt-out window.
Changes to the terms can be made by the company with 30 days' notice, and continued use constitutes acceptance, which may not provide meaningful consent.
Automatic renewal of paid subscriptions occurs unless the user proactively cancels, which can lead to unintended charges.
The company disclaims all warranties, stating the services are provided "as is" and "as available," limiting user recourse for service issues.
Liability is severely limited, with total liability capped at fees paid in the past 12 months or $100 for free users, excluding many types of damages like lost profits or consequential damages.
The company reserves broad rights to suspend or terminate accounts for various reasons, including inactivity on free subscriptions, and can delete user content upon termination.
User content is licensed to the company for broad purposes, including development of new products, which may be perpetual as long as intellectual property laws protect the content.
AI-generated outputs are provided without warranty regarding factual accuracy or suitability, and users assume all risks, including potential copyright infringement.
The company may modify or discontinue features of the services at any time, with only a reasonable effort to notify users if the change is significant.
Fees for paid subscriptions are non-refundable, even for partially used periods, and overdue fees can lead to service suspension or reduced functionality.
The terms allow the company to assign its rights and obligations without restriction, but users cannot assign their rights.
Force majeure clause is broad, including events like denial-of-service attacks and "zombie apocalypse," which could excuse performance delays.
For users with school or work email addresses, the associated organization may gain control over the account, including merging or terminating it.
The company may collect and analyze usage data, including metadata and information about how user content is accessed, for various purposes.
Integration with third-party services means the company is not responsible for any issues arising from those services, and user content may be transmitted to them.
Beta services are provided without any liability, support obligation, or guarantee of availability, and may be less secure.
The terms incorporate other documents by reference, such as an acceptable use policy and privacy policy, which may contain additional obligations.
For mobile applications from app stores, additional terms apply, and the company disclaims liability related to the app store's role.
The copyright policy includes a warning about penalties for misrepresentation of infringement claims, which may deter legitimate complaints.
The governing law and forum for non-arbitrable disputes is California, which may be inconvenient and costly for users in other jurisdictions.